Siamang’s main focus is the testing of ITSM systems, including, but not limited to BMC Remedy and ServiceNow products.
Our team has significant experience with major implementations of these systems across FMCG, Infrastructure, Banking, Government and Telecoms projects.
We can supply personnel and teams for all stages of the project lifecycle from the initial business case, through requirements gathering to User Acceptance Testing (UAT).
We can also conduct your post implementation wrap ups.
Siamang is a consultancy specializing in the delivery of service management systems and solutions to large clients across a breadth of industries.
We can manage all aspects of a project delivery, from concept and idea phase, through analysis and planning, customization, quality assurance and delivery.
We often act on behalf of the purchasing organization, interfacing with suppliers. This is particularly effective where the organization has existing project management capability, but lacks specific skills in ITIL® or ITSM service implementation.
Siamang can also work with system providers and integrators who whilst competent in system development and delivery could benefit from customer insight and experience.
In short Siamang can ensure that clients get what they need and software providers can deliver to the need in a timely and profitable manner.
As a small consultancy, Siamang can offer the right resources at the right time, flexible engagement models, including time and materials based contracts and fixed price packages.