Our experience within IT projects and particularly within ITSM projects revolves around the time critical nature of projects and the need to have everything immediately (whether this is true or not is up for discussion). Read more…
Whatever techniques and methodologies are employed during a project, we see different stakeholders brought in at different stages. Typically, ITSM projects follow a waterfall process and a quasi Prince 2/PMP approach to managing the project. Read more…
We’ve been having a discussion recently within the business about what makes a good test plan. We’ve written many and most have varied quite a bit. The content should be directly related to the circumstances Read more…
So, we’re frequently asked by Project Managers, Sponsors and other stakeholders why is a good test strategy key and why should we invest effort (and therefore cost) in ensuring a good strategy exists and is Read more…
As I mentioned a few weeks ago, I spent the day at SITS. I had some really interesting conversations and some truly frightening ones, so beware. We’re also working on bringing some guest posters to Read more…
This post is slightly different to some of our others. This time we’d like to know a little about your experiences and contrast them to our own. Our expertise spans sectors, but is always in Read more…
There are many moving parts that ITSM Implementation teams need to consider in the scope of a project. Commonly the main focus is on code and configuration and second to this is data. This is Read more…
The role of testing in IT projects can often be underestimated until the project timelines are nearing completion or have even slipped and the defect count is too excessive to deem an exit criteria having Read more…
Just after writing one of our previous posts, I was listening to a book called ‘Start With Why: How Great Leaders Inspire Everyone To Take Action’, by Simon Sinek. During one of the early chapters, Sinek Read more…
How often do people participate in lessons learned at the end of a project? And when you do, how confident are you that these ‘lessons learned’ are incorporated by the organisation(s)? This weeks article (or Read more…
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.