News
Don’t Disrespect the Data
There are many moving parts that ITSM Implementation teams need to consider in the scope of a project. Commonly the main focus is on code and configuration and second to this is data. This is Read more…
News
Project Lifecycles and Engagement
Whatever techniques and methodologies are employed during a project, we see different stakeholders brought in at different stages. Typically, ITSM projects follow a waterfall process and a quasi Prince 2/PMP approach to managing the project. Read more…
News
Sales Calls and how not to get a response.
You probably don’t know this but Siamang have several different phone numbers. Some that only our clients have (DDIs and Mobiles Number), some that are freely available (for example the number on our website). Our suppliers Read more…
News
An Approach to Estimating
Our experience within IT projects and particularly within ITSM projects revolves around the time critical nature of projects and the need to have everything immediately (whether this is true or not is up for discussion). Read more…
News
Simple Project Management truths No.3
Being unrealistic about timelines… Wow! This is a biggie. Often organisational behaviour creates this too, but well estimated projects are the most successful, and are based on no more than experience and common sense. There Read more…
News
What makes a good test plan – Part 1
We’ve been having a discussion recently within the business about what makes a good test plan. We’ve written many and most have varied quite a bit. The content should be directly related to the circumstances Read more…
News
Redingensians Sirens
Siamang are proud to sponsor the new launched Redingensians Sirens women’s Rugby Team. Sirens will run out this Sunday, 3rd September wearing their new kit, adorned with the Siamang Logo on the sleeves. Follow us Read more…
News
The Art of Testing
The role of testing in IT projects can often be underestimated until the project timelines are nearing completion or have even slipped and the defect count is too excessive to deem an exit criteria having Read more…
News
Preparation is key
So, you’ve identified the need for a new ITSM system. You might be starting from scratch (although that’s never really the case). You might be upgrading between versions or procuring a system from a new Read more…
News
Simple Project Management truths No.7
Not being careful enough when negotiating supply contracts… This is so important especially in today’s day and age. I have already alluded to supply issues, but there are more, and some are surprising. Often, negotiators Read more…
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