Project bottlenecks at testing

We’ve touched upon this in an earlier post on Project Lifecycles and Engagement.  As we’ve all experienced, but organisations seldom learn from projects.  Spending ramps up towards the end of a project as delays and quality issues are absorbed and Read more…

Project Lifecycles and Engagement

Whatever techniques and methodologies are employed during a project, we see different stakeholders brought in at different stages. Typically, ITSM projects follow a waterfall process and a quasi Prince 2/PMP approach to managing the project.  This is understandable due to Read more…