Our experience within IT projects and particularly within ITSM projects revolves around the time critical nature of projects and the need to have everything immediately (whether this is true or not is up for discussion). Read more…
Just after writing one of our previous posts, I was listening to a book called ‘Start With Why: How Great Leaders Inspire Everyone To Take Action’, by Simon Sinek. During one of the early chapters, Sinek Read more…
As I mentioned a few weeks ago, I spent the day at SITS. I had some really interesting conversations and some truly frightening ones, so beware. We’re also working on bringing some guest posters to Read more…
How often do people participate in lessons learned at the end of a project? And when you do, how confident are you that these ‘lessons learned’ are incorporated by the organisation(s)? This weeks article (or Read more…
This post is slightly different to some of our others. This time we’d like to know a little about your experiences and contrast them to our own. Our expertise spans sectors, but is always in Read more…
We’ve touched upon this in an earlier post on Project Lifecycles and Engagement. As we’ve all experienced, but organisations seldom learn from projects. Spending ramps up towards the end of a project as delays and Read more…
As projects become more global, with project teams split across vendors, countries and even continents, the approach we take is increasingly important. This becomes even more so when dealing with ‘follow-the-sun’ operations often found in Read more…
As projects become more global, with project teams split across vendors, countries and even continents, the approach we take is increasingly important. This becomes even more so when dealing with ‘follow-the-sun’ operations often found in Read more…
In life I have always believed in 'Buy Cheap, buy twice' and I believe this to be true in ITSM too. How can we stop projects buying twice?
As projects become more global, with project teams split across vendors, countries and even continents, the approach we take is increasingly important. This becomes even more so when dealing with ‘follow-the-sun’ operations often found in Read more…
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