News
What Makes A Good Test Plan – Part 2
So we recently asked our readers and customers to tell us what they thought would make a good test plan. We’ve been heavily engaged in the testing of a system upgrade for a major UK Read more…
News
The Rubber Hammer. Designing out problems before they occur.
Just after writing one of our previous posts, I was listening to a book called ‘Start With Why: How Great Leaders Inspire Everyone To Take Action’, by Simon Sinek. During one of the early chapters, Sinek Read more…
News
Lessons Learned in Project ‘wash-up’
How often do people participate in lessons learned at the end of a project? And when you do, how confident are you that these ‘lessons learned’ are incorporated by the organisation(s)? This weeks article (or Read more…
News
In-house testing and ‘no, we don’t test data’
As I mentioned a few weeks ago, I spent the day at SITS. I had some really interesting conversations and some truly frightening ones, so beware. We’re also working on bringing some guest posters to Read more…
News
Project Management and Budgets
This post is slightly different to some of our others. This time we’d like to know a little about your experiences and contrast them to our own. Our expertise spans sectors, but is always in Read more…
News
Project bottlenecks at testing
We’ve touched upon this in an earlier post on Project Lifecycles and Engagement. As we’ve all experienced, but organisations seldom learn from projects. Spending ramps up towards the end of a project as delays and Read more…
News
Harmonious working across geographically dispersed teams – Clarity in Process
As projects become more global, with project teams split across vendors, countries and even continents, the approach we take is increasingly important. This becomes even more so when dealing with ‘follow-the-sun’ operations often found in Read more…
News
Harmonious working across geographically dispersed teams – Systemisation
As projects become more global, with project teams split across vendors, countries and even continents, the approach we take is increasingly important. This becomes even more so when dealing with ‘follow-the-sun’ operations often found in Read more…
News
Why do projects keep failing in the same way?
In life I have always believed in 'Buy Cheap, buy twice' and I believe this to be true in ITSM too. How can we stop projects buying twice?
News
Harmonious working across geographically dispersed teams – Communication
As projects become more global, with project teams split across vendors, countries and even continents, the approach we take is increasingly important. This becomes even more so when dealing with ‘follow-the-sun’ operations often found in Read more…